Privacy Policy
This Privacy Policy explains how Penguen Labs ("we", "us") handles information when you use the Cuey Teleprompter Android app (the "App"). If you have any questions, contact us at penguenlabs@gmail.com.
- There are no user accounts. We do not ask for your name, email address or phone number.
- Your scripts stay on your device. They are never uploaded to our servers or to any third party.
- We collect limited technical data (device identifiers, app usage, purchase status, crash reports and approximate location derived from your IP address) through trusted service providers, to run the App, understand how it is used and keep subscriptions working.
- We do not sell your data, we do not show ads, and we do not share your data with third parties for advertising.
1. Information stored only on your device
The scripts you write or paste into the App, their titles and your App settings (such as scroll speed, font size and colours) are stored locally on your device. We do not have access to them. They are deleted when you delete them in the App, clear the App's data or uninstall the App. We are not able to recover them for you.
2. Information we collect
The App uses the service providers listed in section 4. When you use the App, the following information is collected automatically:
| Data | Examples | Why we use it |
|---|---|---|
| Device or other identifiers | Advertising ID, Android ID, app set ID, Firebase installation ID, app instance ID | Analytics, app functionality (linking your subscription to your device), fraud prevention |
| App interactions | Screens viewed, features used (for example Classic Mode or Floating Mode), paywall views | Analytics, improving the App |
| Purchase history | Subscription product, purchase and renewal status, Google Play order details | App functionality (validating and restoring your subscription) |
| Crash logs and diagnostics | Crash stack traces, device model, Android version, app version, performance data | Analytics, fixing bugs and keeping the App stable |
| Approximate location | Country or region derived from your IP address | Analytics (for example, understanding in which countries the App is used) |
We do not collect precise location, contacts, photos, videos, audio, files, messages, calendar data, health data or financial details such as card numbers. Payments are processed entirely by Google Play; we never see your payment information.
All data is transmitted using encrypted connections (HTTPS).
3. App permissions
- Display over other apps – used only for Floating Mode, so your script can scroll on top of another app (for example your camera app). It is requested only when you choose Floating Mode.
- Foreground service and notifications – keep Floating Mode running while the App is in the background and show a notification while it is active. Floating Mode stops when you close it.
- Microphone – used for Voice Scroll, which scrolls your script as you speak, and to record sound in Camera Mode. It is requested only when you turn on Voice Scroll or open Camera Mode. Where your device supports it, speech is recognised on the device; otherwise your device's speech recognition service (for example Google) processes it under its own privacy terms. We do not receive or store your voice or transcripts.
- Camera – used only in Camera Mode to record video with the front camera. Videos are saved to your device's gallery (Movies/Cuey Teleprompter) and are never uploaded to us.
- Internet and network state – needed for subscriptions, analytics and crash reporting.
- Google Play billing – needed to purchase and manage subscriptions.
- Advertising ID – used by our service providers for analytics, install attribution and fraud prevention. The App does not show ads.
4. Service providers
We use the following providers, who process data on our behalf and under their own privacy and security terms. We do not allow them to use your data for their own advertising.
- Google Firebase Analytics and Firebase Crashlytics (Google LLC) – usage analytics and crash reporting. Firebase privacy information
- Google Play Billing (Google LLC) – processing and managing subscriptions. Google Privacy Policy
- Adapty (Adapty Tech Inc.) – subscription management, paywall display and purchase validation. Adapty Privacy Policy
We may also disclose information if required by law, to protect our rights, or as part of a merger or acquisition, in which case this policy will continue to apply to your data.
5. How long we keep data
We keep collected data only for as long as necessary for the purposes described above. Analytics and crash data are kept for the retention periods configured with our providers and are then deleted or anonymised. Purchase records may be kept for longer where required for accounting, tax or legal reasons.
6. Your choices and rights
- Request deletion or access: email penguenlabs@gmail.com with the subject "Cuey Teleprompter data request". Because there are no accounts, please include your Google Play order number (it starts with "GPA.", found in your Google Play purchase receipt) if you have purchased a subscription, so we can find the related records. We will respond within 30 days. Purchase records we are legally required to keep will be retained for the required period.
- Advertising ID: you can reset or delete your Advertising ID at any time in your Android settings (Settings > Privacy > Ads).
- Local data: you can delete your scripts in the App, or remove all local data by clearing the App's storage or uninstalling it.
- Subscriptions: you can cancel at any time in Google Play > Payments & subscriptions > Subscriptions.
Depending on where you live (for example under the EU/UK GDPR or Turkish Law No. 6698 on the Protection of Personal Data), you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability and to lodge a complaint with your local data protection authority. Contact us to exercise these rights.
7. International transfers
Our service providers may process data in countries other than your own, including the United States. Where required, such transfers are protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses.
8. Children
The App is not directed at children under 13 (or the minimum age required in your country), and we do not knowingly collect personal data from them. If you believe a child has provided us with data, contact us and we will delete it.
9. Security
We use reasonable technical measures, including encrypted transmission, to protect data. No method of transmission or storage is completely secure, but we work to protect your information.
10. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Significant changes will be announced in the App or on its Google Play page.
11. Contact
Penguen Labs
Email: penguenlabs@gmail.com